A Grahak Seva Kendra (CSP or Bank Mitra) is a small local center providing essential banking services—like cash deposits/withdrawals, account opening, Aadhaar/PAN linking, and government scheme access—especially in remote or underserved areas

• Age: At least 18–20 years old (criteria vary across sources)
• Education: 10th standard (matriculation) or above
• Must be computer literate, with basic digital skills
• Able to invest some capital to set up operations
• Professionally responsible and hardworking

To bridge the gap between rural citizens and banks or government services. To digitally empower villages and small towns through easy access to essential services. To support the Digital India and Financial Inclusion missions. Bank account opening Cash deposits and withdrawals Fund transfers Aadhaar/PAN linking Insurance & pension services (PMJJBY, PMSBY, APY) Bill payments (electricity, gas, DTH, mobile recharge) Government scheme enrollment (like PM-Kisan, Ujjwala)