Here’s a clear and updated guide on how to apply as an HDFC Bank CSP (Customer Service Point) / Bank Mitra, with steps and tips to help you get started:

An HDFC Bank CSP (also known as a Bank Mitra or BC) is a business correspondent who offers banking services—including account opening, cash deposits/withdrawals, mini‑statements, AEPS, loans, insurance, and more—on behalf of HDFC Bank, especially in rural and semi-urban areas.

If applying through CSC (Common Service Centre), the process includes: Registering at the CSC banking portal District Manager coordinating account setup and verification HDFC Bank conducting due diligence and approving your appointment as BC/BO Using the HDFC BC Agent portal for operations (login via agent portal link)